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Implications for Business Communication: Are the Japanese shy or humble, or both?

Participants in our cross-cultural communication sessions remark that it's hard to get their Japanese co-workers to speak up about accomplishments, or just to speak up period! Some of this has to do with English skill levels (see last week's post) but even more than that especially humbleness is a cultural trait you need to take into account.

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Working Wednesday Saskia Rock Working Wednesday Saskia Rock

Beware of stereotyping at work!

When working between and comparing cultures, generalizing and sometimes stereotyping comes in handy. However, it's essential to be aware of how stereotypes can impact your interactions and relationships. While stereotypes can sometimes provide a general understanding of a culture, they can also trip you up if you rely on them too heavily.

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Working Wednesday Saskia Rock Working Wednesday Saskia Rock

More ways of saying thank you in Japanese!How to use otsukaresama and gokurōsama at work.

In Japanese business culture, expressing appreciation and acknowledgment among colleagues is essential for fostering a harmonious workplace. Two common phrases used to convey this sentiment are otsukaresama (お疲れ様) and gokurōsama (ご苦労様). While they may seem similar, their usage and connotations differ significantly.

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