Working Wednesday Saskia Rock Working Wednesday Saskia Rock

Failing to get updates from your Japanese colleagues this week? Of course! It's Golden Week!

Golden Week as we know it today began in 1948 when the Japanese government officially designated the holidays that make up the week (I think) in an effort to provide a legitimate 'excuse' for people to take a few successive days off after the busy start of the fiscal year. It became one of those few times a year when most Japanese workers feel they can take some time off without too much guilt.

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Working Wednesday Saskia Rock Working Wednesday Saskia Rock

Using coaching techniques at work Part 1: Level 3 Listening / Kūki wo yomu (空気を読む)

One of the coaching techniques I've found to be incredibly effective, especially with Japanese colleagues, is Level 3 Listening. Trust is crucial in Japanese culture, and by employing Level 3 Listening (Active Listening with empathy), I've been able to create a safer space for open dialogue, making my colleagues and clients feel more comfortable.

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Working Wednesday Saskia Rock Working Wednesday Saskia Rock

Abbreviations and misunderstandings go hand in hand: make communicating with your Japanese team members simple and more fun!

When I first came to the US I was amazed at how often I'd see abbreviations in emails, documents - or even hear them spoken during meetings. Some of these were familiar, but lots were new. And, I later realized that when you change industries the same set of letters may mean something completely different!

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